Frequently Asked Questions
Get your questions answered with ACUSA LLC: Quality, Certifications, and Logistics
Do you have questions about our products, processes, or logistics? Here, you’ll find answers to the most common inquiries about our dehydrated and infused fruits, certifications, shipping, and storage.
Everything You Need to Know About Our Ingredients
In this section, we address the most frequently asked questions about our dehydrated and infused fruits, their origin, certifications, and applications. Learn how our ingredients can enhance the quality and efficiency of your food production.
Do dehydrated fruits contain preservatives or additives?
No, all our products are 100% natural, free from artificial preservatives and chemical additives. Thanks to our controlled drying processes, we preserve the fruit’s flavor, texture, and essential nutrients without the need for preservatives.
What is the difference between dehydrated and infused fruit?
Dehydrated fruit is dried completely through a natural process without additives, removing most of its moisture to extend its shelf life. In contrast, infused fruit undergoes a process in which it is hydrated with natural fruit juice or sugar, giving it a sweeter taste and softer texture before its final drying stage.
What certifications do your products have?
All our products meet the highest quality and food safety standards. We hold certifications including FDA (U.S.), BRC (Global Food Safety), Kosher, Halal, and HACCP, ensuring our ingredients are suitable for various markets and comply with strict international regulations.
Are your products Kosher?
Yes, all our products are Kosher-certified, guaranteeing they meet purity and processing requirements according to Kosher food standards. This makes them suitable for consumers following these specific dietary regulations.
How to Purchase Our Products
We streamline the purchasing process for businesses and distributors, ensuring efficient supply and high-quality products. Here, we address the most common questions about orders, distribution, and logistics.
What is the minimum order quantity?
The minimum order is one pallet with 36 cases. Depending on the product, each case may weigh 25, 30, or 40 pounds. For larger volumes or customized orders, please contact us.
How is product distribution handled?
We operate strategic warehouses in the U.S. and Canada, ensuring fast and efficient deliveries. We maintain available inventory to support continuous supply for our customers.
How long does delivery take?
Delivery times depend on location and product availability, but generally, shipments within the U.S. and Canada take between 3 to 7 business days. For international orders, please consult our team.
Shipping & Logistics Information
At ACUSA LLC, we ensure fast, secure, and efficient shipping across the U.S. and Canada. Our optimized logistics system guarantees reliable deliveries, ensuring continuous supply for our customers.
Which countries do you ship to?
We currently ship to the U.S. and Canada. If you require shipments to other countries, please contact us to explore available options and logistics feasibility.
Can i track my order?
Yes, once your order has been dispatched, we will provide you with a tracking number so you can monitor its status and estimated delivery date.
What are the storage and transportation conditions?
Our products are transported under optimal storage conditions, ensuring they arrive in perfect shape. We maintain controlled temperature and humidity standards to preserve their quality.
Can i schedule recurring shipments or long-term orders?
Yes, we offer continuous supply programs and recurring orders, ensuring a steady flow of products for your business without disruptions in the supply chain.
Storage & Preservation Guide for Our Products
To ensure the freshness, quality, and shelf life of our dehydrated and infused fruits, it is essential to follow proper storage and preservation guidelines. Below, we answer common questions about temperature, humidity, and ingredient conservation.
What is the shelf life of your products?
helf life varies depending on the product and storage conditions. In general:
- Dehydrated fruits can last up to 24 months when stored in sealed packaging under optimal conditions.
- Infused fruits with higher moisture content may have a shorter shelf life.
What is the ideal storage temperature?
We recommend storing products in a cool, dry place at a temperature of 42°F (5°C) or lower. Avoid exposure to sudden temperature changes, direct light, or humidity, as these factors can affect the product’s texture, flavor, and shelf life.
How does humidity affect storage?
Humidity is a critical factor in preserving dehydrated fruits. We recommend maintaining an environment with less than 60% relative humidity (RH) to prevent the product from absorbing moisture from the air, which could compromise its texture and quality.
Can dehydrated fruits be frozen?
Yes, while freezing is not necessary, it can help extend shelf life and preserve flavor and texture. Ensure the fruits are properly sealed to prevent ice crystal formation, which may affect their quality.
Still Have Questions?
We want to ensure you have all the information you need about our products, orders, shipping, and storage. Our team is ready to assist you with any personalized inquiries.
